Patient Guide

Welcome from the CEO, Ann Gors

Kentfield Rehabilitation & Specialty Hospital prides itself on providing the best possible care available for patients. The dedication and commitment of our physicians and ancillary medical team are the reasons for our exceptional patient outcomes.

We are committed to quality care. I welcome your feedback regarding our services so that we may build upon our history of excellent patient care.

Kentfield Hospital is owned and operated by Vibra Healthcare, Inc. Vibra Healthcare specializes in the field of Long Term Acute Hospitalization and Acute Rehabilitation.

Admissions

Our admitting staff receives prior notice of the date and time of a patient’s arrival. Upon admission, the patient or their designee must sign the Conditions of Admissions Form to enable Kentfield to begin treatment. Please have someone accompany the patient to the Hospital if the patient is unable to sign for themselves. If a designated person can not be present at the time of admission, please make arrangements to complete the admission paperwork prior to the patient’s arrival.

Kentfield also requires a copy of the insurance cards, a copy of the patient’s advance directive/durable power of attorney and additional information as requested.

The patient and family will be met by a member of the nursing staff who will answer questions about the patient’s care or accommodations.

Kentfield does not discriminate on the basis of race, color, creed, religion, age, sex, national origin, handicap or sexual orientation.

Financial Arrangements

Hospitalization at Kentfield Hospital is covered by most commercial insurance plans as well as Medicare and Medi-Cal. Hospitalization insurance information is obtained prior to the admission. The insurance company will be notified promptly of the plan for a patient’s admission in order to verify coverage, benefits, policy limitations and to request authorization for payment of services.

For those patients who are not covered by a health plan, financial arrangements will be discussed prior to the patient’s admission.

To learn more or to make a referral to Kentfield Hospital, please contact our Admissions Department at 415.485.3527.

Hospital Stay

Patients are encouraged to leave their valuables at home. Any valuables brought to the Hospital should be disclosed to your nurse so they may be included on an inventory and locked in the hospital's safe for security.

Kentfield does not routinely provide accommodations to visitors or families for overnight stays or extended visitation, unless prescribed by a physician.

Personal Needs

The patients are encouraged to bring any corrective devices or equipment they are currently are using, such as hearing aids, dentures or glasses.

Smoke Free

Smoking is permitted in designated areas only. Please ask any employee for directions to designated smoking areas.

Visiting Hours

Regular visiting hours are designated from 8:00 am to 8:00 pm, seven (7) days a week. Additional times can be arranged through the nursing staff at the physician’s discretion.

We ask you limit two (2) visitors per patient in the patient’s room at any one time. Group visits can occur in the Hospital's lobby, the patient quiet room or on the outdoor deck, weather permitting.

No person under the age of 12 (twelve) years old is permitted in a patient room requiring isolation precautions. No children under the age of 2 (two) years old are permitted in a patient room.

Health Insurance

Kentfield Hospital accepts most commercial insurance plans, including, Medicare and Medi-Cal. Hospitalization insurance information is obtained prior to admission. The Admissions Department works closely with all insurance plans to verify coverage benefits and policy limitations and obtain authorization. You will be notified of any co-payments of deductibles prior to your admission.

For those patients covered by Medicare as their primary insurance, Part A covers a semi-private room, meals, general nursing, and other hospital services and supplies. A co-pay may be required. The Admissions Office will inform you of any applicable co-payments.

For those patients who are not covered by a health plan, financial arrangements will be discussed prior to the patient’s admission.

Kentfield is currently contracted with all major health plans including the following:
Aetna
Blue Cross
Blue Shield
CIGNA
Concentra/Beech Street
First Health
Health Net
United Healthcare/PacifiCare/Secure Horizons

As new contracts are regularly signed, please contact the Hospital to see if a plan is covered. To learn more or to make a referral to Kentfield Hospital, please contact our Admissions Department at 415.485.3527.

Education Center

The Education Center is a dedicated space off the main lobby provided for our patients and their families. The designed area is equipped with a computer to access medical web sites and stay in touch with loved ones. Also included are educational pamphlets, videos or DVDs. The space also offers a quiet room for a private meeting place for patients and their families. Please speak with the receptionist regarding the availability of the room.

Food Services

A complete and nutritious diet is essential to a patient’s recovery. The food service manager and dietician are available to speak with anyone with questions, special needs or preferences.

The Hospital food consists of fresh home cooked items with attention given to a variety of dishes. The patient is able to select food items from a daily menu. Kentfield strives to make restricted diets interesting, and special holidays are recognized.

Due to possible diet restrictions, the patient’s family needs to check with the nurse before bringing food or beverages to the patient.

Local Hotel List

A list of places to stay in Marin County, near Kentfield Rehabilitation & Specialty Hospital are referenced below . The prices listed are subject to change and do not include any taxes. Ask for special rates for longer stays or AAA discounts if applicable.